bd777's Privacy Policy

1 Introduction and Scope

bd777 is an online gaming platform that provides casino games, slots and sports betting services to users in Bangladesh. This Privacy Policy ("Policy") describes how bd777 collects, uses, stores and protects users' personal information while they use its website and related services.

By using this website, you are considered to have accepted the terms of this Policy. This Policy should be read together with our Terms and Conditions, as both documents together form the legal basis of our relationship with you. You must be at least 21 years old to use this platform.

This Policy also applies to all services operated under the bd777app.cam domain and services provided through bd777's Android and iOS applications. If you have any questions, you may find answers in our FAQ section.

2 What Information We Collect

bd777 collects two types of information — what you provide directly and what is collected automatically while you use the service.

2.1 Information You Provide Directly

You provide the following information when registering an account and using the service:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• Payment details — such as your bKash, Nagad, Rocket or Upay account number (for processing transactions)
• Identity verification documents (National ID card or passport details)
• Messages and attachments sent via support chat or email

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically through technical means:

• IP address and device identifier
• Browser type and operating system version
• Session duration and details of pages visited
• Game play history, bets and transaction logs
• Login times and details of failed login attempts
• Data collected through cookies and similar tracking technologies

3 Purpose of Using Information

bd777 uses collected information only for specific and legitimate purposes. No information is used for unnecessary purposes.

• Account Management: For registration, login verification, password recovery and account security.
• Age and Identity Verification: To prevent access by those under 21 years of age and to prevent fraud.
• Transaction Processing: To complete deposits and withdrawals securely.
• Service Improvement: To analyse platform performance and improve the user experience.
• Support: To resolve your issues via live chat or email.
• Promotional Communications: To send notifications about bonuses and promotions with your consent.
• Responsible Gaming: To identify unusual or risky gaming behaviour and provide users with necessary assistance.
• Legal Compliance: To fulfil obligations required under applicable law.

4 Data Storage and Security

bd777 has put in place industry-standard technical and administrative measures to protect your personal information. All data is transferred via SSL (Secure Socket Layer) encryption technology, which keeps data in transit protected from third parties.

4.1 Technical Security Measures

• All data transfers secured through SSL/TLS encryption protocols
• Stored data is kept encrypted
• Firewall and intrusion detection systems active in a secure server environment
• Regular security audits and vulnerability assessments are conducted
• PCI-DSS compliant processing partners used for payment information

4.2 Data Retention Period

Your personal information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for as long as necessary due to legal obligations, dispute resolution or security reasons. Transaction records are generally retained for an extended period.

5 Sharing Information with Third Parties

bd777 does not sell your personal information or share it with any commercial third party for advertising purposes. However, specific information may be shared in the limited circumstances below:

5.1 Service Provider Partners

We work with certain trusted third-party providers to operate our services. These include:

• Payment processing services — to complete bKash, Nagad, Rocket and Upay transactions
• Identity verification service providers
• Server hosting and cloud service partners
• Cybersecurity and anti-fraud technology providers
• Game software providers (Pragmatic Play, PG Soft, JILI, Evolution, etc.) — only the minimum information necessary for running games

These partners have a contractual relationship with us and are obliged to use the information they receive only for the specified purpose.

5.2 Legal Obligations

If required by legal proceedings, a court order or a lawful request from a competent authority, bd777 will be obliged to provide the relevant information. In such cases, every effort will be made to notify you, unless prohibited by law.

6 Cookies and Tracking Technology

The bd777 website uses cookies and similar technologies to help improve your browsing experience and maintain the platform's functionality.

6.1 Types of Cookies

• Essential Cookies: Essential for session management, maintaining login status and security — these cannot be disabled.
• Functional Cookies: Used to remember your language preferences and account settings.
• Analytics Cookies: Used to measure website traffic and user behaviour, which helps improve the quality of the service.

6.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may disrupt some core website functionality and you may not be able to log in properly.

7 User Rights

Every registered user of bd777 holds the following rights regarding their personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If any of your information is incorrect, you can apply to have it corrected.
• Right to Deletion: Subject to certain conditions, you can request that your personal information be deleted.
• Right to Restrict Processing: In certain circumstances, you can apply to limit the processing of your information.
• Right to Opt Out of Promotional Communications: You can stop receiving bonus or marketing messages at any time.
• Right to Data Portability: You can request a copy of your information in a standard digital format.

To exercise these rights, contact us through our support channels. bd777 will respond to your request within a reasonable time. Our Responsible Gaming Policy also mentions additional rights regarding the management of your account.

8 Protection of Minors

bd777's services are exclusively for persons aged 21 and above. We do not intentionally collect or store personal information of anyone under 21 years of age.

An age verification process is carried out at the time of registration. If a minor has registered by mistake, that account will be closed immediately and the related information will be deleted. Parents and guardians are advised to monitor their children's activity on online platforms.

9 Policy Changes

bd777 reserves the right to revise or update this Privacy Policy from time to time. If significant changes are made to the Policy:

• The "Last Updated" date at the top of this page will be changed.
• Active users may be notified by email or at the time of login.
• A clear notice will be displayed on the site for important changes.

If you continue to use the platform after the revised policy is published, you will be considered to have accepted the updated policy. You are advised to check this page regularly.

10 Contact

If you have any questions, concerns or information requests regarding this Privacy Policy, please contact us. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.

To learn more about bd777, visit our About Us page, which has detailed information about our platform's services and standards.